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Altostrat’s Reporting engine transforms raw monitoring data into actionable insights. It allows you to automatically generate and distribute professional Service Level Agreement (SLA) reports that provide a clear, data-driven view of your network’s reliability over time. These reports are essential for demonstrating compliance, holding service providers accountable, and identifying areas for network improvement.

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How Reporting Works

The reporting engine consumes historical data from the Fault Logging system. You create a Report Schedule that defines the parameters of your report, and the system automatically generates a PDF at the specified interval.

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Creating a Report Schedule

A Report Schedule is a reusable template that defines what data to collect, for which sites, and on what schedule.
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1. Navigate to Reporting

In the SDX dashboard, go to Monitoring → Reporting and click Create Schedule.
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2. Define the Schedule

  1. Name: Give the schedule a descriptive name (e.g., “Weekly IT Uptime Summary”).
  2. Frequency: Choose how often the report should run (Daily, Weekly, or Monthly) and specify the day.
  3. Timezone: Select the timezone for the reporting period.
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3. Configure Report Parameters

  1. SLA Target: Set the uptime percentage you are aiming for (e.g., 99.95). Sites that fall below this target will be highlighted in the report.
  2. Business Hours: Choose whether to calculate uptime over 24/7 or only within a specific business hours schedule. This allows you to exclude planned after-hours maintenance from your SLA.
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4. Select the Sites

You have two powerful ways to select which sites to include:
  • Manual: Explicitly select a list of sites from a checklist.
  • Tags (Dynamic): Automatically include sites based on their assigned tags. For example, create a report for all sites with the tag Region: APAC. This is the most scalable approach.
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5. Set Recipients

Choose a Notification Group to automatically receive an email with the PDF report as soon as it’s generated.
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6. Save the Schedule

Click Save. The report will now run automatically on its defined schedule.

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Accessing and Managing Reports

All generated reports are stored historically and can be accessed at any time.
  • Viewing Reports: In the Monitoring → Reporting section, you’ll find a list of all previously generated reports. You can download the full PDF for distribution or the raw JSON data for custom analysis.
  • Running On-Demand: Click the “Run Now” button next to any schedule to generate a report for a custom date range immediately, without waiting for the next scheduled run.

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Best Practices

Set Realistic SLA Targets

Start with an achievable SLA target based on your current network’s capabilities. It’s better to consistently meet a 99.9% target than to always fail a 99.999% one.

Use Business Hours for Accuracy

For most business use cases, calculating SLA only within active business hours provides a more accurate picture of user-impacting downtime by excluding planned maintenance windows.

Leverage Tag-Based Selection

Use dynamic, tag-based site selection for your reports. This ensures that as you add or re-categorize sites, your reports automatically stay up-to-date without manual editing.