Monitoring in Altostrat SDX is designed for operators who need to know what is happening now, what happened earlier, and who needs to act. Managed routers send heartbeats and metrics into SDX, the platform normalizes faults, and the portal presents that data through dashboards, fault logs, reports, and notifications.Documentation Index
Fetch the complete documentation index at: https://altostrat.io/docs/llms.txt
Use this file to discover all available pages before exploring further.
What You Can Monitor
Dashboards and Metrics
View fleet, site, interface, inventory, and WAN health from the portal.
Fault Logging
Investigate active and resolved events with severity, type, cause, message, and duration.
Reporting
Schedule SLA reports across all hours or business hours, then share or download generated reports.
Notifications
Route operational events to the right people and channels with muting and topic controls.
Heartbeat Sensitivity
Routers send SDX a heartbeat about every 30 seconds. A site is treated as offline after 10 missed heartbeats, which gives site availability detection a roughly five-minute sensitivity window. Downtime begins at the first missed heartbeat and clears on the next successful heartbeat. This timing matters when you compare dashboards, fault logs, and SLA reports. A short interruption may appear differently from a sustained outage because SDX waits for missed heartbeat evidence before declaring the site offline.Operating Pattern
- Use dashboards for current health and quick triage.
- Use the fault log to understand event history and resolution.
- Use notification groups so incidents reach the right team.
- Use SLA reports for service review, customer reporting, and trend analysis.
- Use workflow triggers when a monitored event should start an automated response.