Choosing the Right Tool for the Job
Each feature is designed to solve a different organizational problem. Use this guide to select the appropriate tool for your needs.Use Tags for Classification & Filtering
Purpose: To categorize, group, and filter resources. Tags are structured, consistent, and reusable labels that apply across your fleet. They are the foundation for building dynamic automations and reports.When to use: For shared attributes that define a resource’s role or group.
Region: APACSite Status: ProductionCustomer Tier: Enterprise
Use Metadata for Information & Data Storage
Purpose: To store unique, unstructured, and specific data points for a single resource. Metadata is a free-form key-value store intended for storing information, not for classification.When to use: For data that is unique to a specific site or device.
circuit_id: "AZ-54321-US"local_contact: "jane.doe@example.com"install_date: "2023-10-27"
Use Site Files for Documentation & Attachments
Purpose: To attach rich content, documents, and visual aids directly to a site. This keeps all relevant human-readable documentation in one place.When to use: For files and notes that provide operational context.
Network-Diagram.pdfRack-Photo.jpgOn-Site-Contacts.md
How to Manage Tags
The tagging system in SDX is a two-step process: first, you create a tag Definition (the category), and then you apply it with a specific Value to your sites. This structure ensures consistency across your organization.1
1. Create a Tag Definition
A Tag Definition acts as the template for your tags (e.g., “Region,” “Priority”).
- Navigate to Settings → Tags in the SDX dashboard.
- Click + Add Tag to create a new definition.
- Define the Key (the name of the category, like
Site Status). - Choose a Color for easy visual identification in the UI.
- Optionally, mark the tag as mandatory for certain resource types (e.g., require all
sitesto have aSite Statustag). - Click Save. Your new tag category is now available to be used.
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2. Apply the Tag to a Site
Once a definition exists, you can apply it to any resource.
- Navigate to the overview page of the site you want to tag.
- Find the Tags section and click Add Tag.
- Select the Tag Definition you created (e.g.,
Site Status). - Enter the specific Value for this site (e.g.,
Production). Our system supports auto-completion based on existing values for that tag, enforcing case-insensitive uniqueness to prevent variations like “Production” and “production”. - The tag is now applied. You can add multiple tags to a single site.
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3. Filter Your Fleet Using Tags
Once tagged, use the filter controls on the main Sites page to instantly find all resources that match a specific tag and value (e.g., show all sites where
Region is APAC).How to Manage Metadata and Site Files
Metadata and Site Files are managed directly from a site’s overview page, providing a dedicated space for resource-specific information.- Navigate to the site you want to manage.
- Select the Metadata or Files tab.
- From here, you can perform several actions:
- Add Metadata: Create new key-value pairs to store specific information. Values can be strings, numbers, or booleans.
- Upload Files: Securely attach documents (
.pdf,.docx), images (.jpg,.png), or other media. - Create Notes: Write and save notes directly in Markdown format for quick reference.
All Site Files are stored securely and can only be accessed via authenticated, time-limited signed URLs, ensuring your documentation remains protected.
Best Practices
Plan Your Tagging Strategy
Before creating tags, plan a consistent taxonomy for your organization. A well-defined set of tags is far more powerful for filtering and automation than dozens of ad-hoc ones. Think about how you want to group and report on your resources.
Use Metadata for Data, Not Filtering
Remember the core difference: tags are for filtering, while metadata is for storing reference data. Don’t put a unique circuit ID in a tag, as it creates a tag value that only applies to one resource. Place it in metadata instead.
Power Automation with Tags
Tags are a key component of automation. Use them as filters or conditions in your Workflows to perform actions on specific groups of sites (e.g., “Run a health check on all sites with the tag
Site Status: Production”).