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Dashboards give you a current operating view of your SDX fleet. Use them for triage, capacity review, and day-to-day awareness before you drill into a specific site, fault, report, or workflow run.

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Prerequisites

  • You have access to the team or workspace that owns the sites you want to monitor.
  • At least one managed site is online and reporting heartbeats or metrics.

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Core Views

The portal exposes several monitoring surfaces.

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Triage Flow

  1. Start at the dashboard to identify sites or services that need attention.
  2. Open the affected site and inspect device, interface, and WAN data.
  3. Review Fault Logging to understand whether the issue is active, resolved, repeated, or part of a wider pattern.
  4. Check related policies, schedules, or workflows if the timing lines up with a change.
  5. Use reports for historical impact after the incident is resolved.

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WAN Metrics

WAN views are especially useful for SD-WAN operations. Review latency, packet loss, jitter, traffic rates, tunnel state, and WAN priority when investigating degraded performance. A site may remain online through a backup path while one WAN interface is degraded or offline.

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Advanced Use Cases

Use dashboards during maintenance windows to confirm expected transitions. For example, when you change WAN priorities, watch live WAN behavior and fault events together so you can tell the difference between expected failover and unintended loss of reachability. Use inventory and tags together when you need to find a pattern across device models, regions, or customer groups. Tags make it easier to correlate a monitoring issue with ownership or deployment context.
Dashboards are optimized for current state. Use Reporting when you need historical SLA evidence or a shareable PDF.