More tickets handled. More time for your team.
AI agents for MSPs, ISPs and IT teams. Investigate issues, carry out approved work, and keep the ticket updated.
Network teams already trust Altostrat around the world.
Put agents to work on your real tickets.
We work with your team to choose a recurring task, connect the right tools, and test an agent on real work. Then we help your people use it day to day.
We’ve built ISPs, operated networks, and led customer support teams. We understand the work your agents need to do.
Give recurring work
to your agents.
Let agents investigate recurring tickets, use connected tools, and keep the work documented. Your team sets the rules and handles decisions that need a person.
Explore AgentsYour tools.
One workspace.
Bring terminals, network context and connected tools into one desktop app. Work with AI to investigate faults, review changes, and save repeatable procedures.
Explore StudioTools for agents. Context for your team.
Work through supported screens.
Use supported screen-based tools to inspect a problem and gather evidence. Follow the work, guide the agent, or take control when needed.
Call context for agents.
Use SIP and supported calling tools to bring the conversation into an investigation. Keep the details and next steps linked to the work.
People and agents together.
Keep people, agents and evidence in one task chat. Bring in a teammate, review the next step, and hand over without rebuilding the story.
What network teams say about Altostrat.
“From a financial perspective, anywan’s solution has helped us consolidate our WAN architecture, optimize bandwidth usage, and reduce dependency on expensive MPLS links, without compromising on performance. These efficiencies have contributed meaningfully to lower total cost of ownership.”
“Over the past few years, Altostrat has played an instrumental role in enabling Virtual Group to successfully deploy scalable and secure SD-WAN networks across a wide range of clients.”
“We confidently recommend anywan as a top-tier provider of SDN solutions. Their technology has enabled us to deliver superior service, security, and uptime to our customers.”
See what an agent can do with your real work.
Show us a task your team handles every week. We’ll review the tools, rules and approvals, then help define a workflow you can test. See what it handles, where people step in, and whether it saves your team time.
Less tool switching. More problem solving.
| Capability | Work spread across tools | Altostrat |
|---|---|---|
| Network topology | A network map here. Live device state somewhere else. | Explore device links and live state in one workspace |
| Troubleshooting | Rebuild the incident from alerts, tickets and handovers | Investigate with network data and shared context together |
| Multi-vendor support | Switch tools and commands as you move between vendors | Use terminals, browsers and connected tools in one workspace |
| Change safety | Review a proposed change without the full working context | Review proposed changes and approve protected actions |
| Credentials | Find credentials separately from the task and connection | Supply credentials to approved connections, outside prompts |
| Collaboration | Recreate the evidence after the incident call ends | Keep the live session, evidence and decisions together |
| Web-only devices | Move between vendor portals and desktop tools | Let agents use supported screens under your oversight |
| Knowledge retention | A proven fix stays in one engineer’s memory | Save the context and procedure for the next engineer |
Your agents. Your oversight.
See the work, limit access, and review protected actions. Explore our SOC 2 Type II report and ISO/IEC 27001 certification in the Trust Center.
Visit Trust CenterFAQ
Altostrat helps MSPs, ISPs and IT teams handle recurring work with AI agents. Studio brings engineers, terminals and connected tools into one workspace. Agents carry out configured workflows with shared context, access limits and human decision points.
Start with a recurring request: investigate a service fault, gather ticket evidence, or carry out a supported account change. Agents can use configured tools and relevant knowledge, follow workflow rules, and bring in a person for a decision. We check the exact systems and actions during setup.
Agents can use approved customer rules, procedures and knowledge sources. Existing knowledge bases may be read through supported connections; that does not automatically index everything. Org Brain adds permission-aware retrieval where enabled. Keep sources current and review facts before relying on them.
Where staged cloud work is enabled, an agent can save progress, wait for a supported event or human decision, and resume with relevant context. It does not retain unlimited verbatim history. The configured tools, timers and approvals determine what each workflow can do.
Your team configures access, tool permissions and execution approvals. Customer authorisation is a separate decision: approval inside Altostrat does not replace the customer’s consent. Credentials are bound to approved connections and kept out of agent prompts. Review task activity with the destination system’s logs.
Bring a recurring ticket, the tools it touches, and the rules your team follows. We’ll help scope a pilot, connect supported systems, and agree what success looks like. Measure verified resolutions, human effort and usage before expanding. You can also download Studio for Mac or Windows.